Shipping Policy
Order Processing Time
All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout. We offer various shipping options depending on your location and the size of your order.
Delivery Times
Delivery times may vary depending on your location and selected shipping method. Once shipped, you will receive tracking information so you can monitor the progress of your package.
Delays and Exceptions
While we do our best to ensure timely processing and delivery, please note that delays may occur due to high order volumes, postal service issues, or other unforeseen circumstances.
Questions?
If you have any questions or concerns about your order, please contact us
Return Policy
All Sales Are Final
Please note that all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Damaged Items
If your order arrives damaged during shipping, we will gladly replace the item or issue a refund. To be eligible, you must contact us within 4 days of delivery and provide photo proof of the damage, including:
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A clear photo of the damaged item
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A photo of the packaging
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A brief description of the issue
Please send this information to sacredsmokeandrituals@gmail.com, and we will assist you promptly.
Note: Damage claims submitted without photo evidence may not be approved.
